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Aircall

Aircall Status
Official status page

All Systems Operational
03/11
04/11
05/11
06/11
07/11
08/11
09/11
10/11
11/11
12/11
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30/11
01/12
02/12
03/12

Latest Incidents

Resolved Issue on our infrastructure

We have identified an issue affecting our infrastructure and are currently working on solving it the earliest.

Resolved Network issues with our infrastructure's provider

We're currently experiencing network issues with our main infrastructure's provider. The issues are impacting outbound and inbound calls worldwide. We're working to resolve the issues with our provider and will keep this incident updated.

Resolved Partial network outage on UK phone numbers

Our main UK provider is investigating a network outage impacting inbound calls traffic in this region. We are working with them in order to restore service as soon as possible. Next update in 60 minutes. Sorry for the inconvenience caused.

about 2 months ago Official incident report

Resolved Delays on tickets and activities logs

We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools. No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool. Affected integrations: - Salesforce - Zendesk - Hubspot - Desk - Front - Intercom - Pipedrive

about 2 months ago Official incident report

Resolved Issue on inbound calls

We're noticing an elevated error rate with inbound and outbound calls connection. As a result, some of your inbound and/or outbound calls might not be going through. We're currently investigating the issue and will provide you with some insight shortly.

Resolved Delays on tickets and activities logs

We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools. No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool. Insight cards will not be shown. Affected integrations: - Salesforce - Zendesk - Hubspot - Front - Intercom - Pipedrive

Resolved Delays on tickets and activities logs

We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools. No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool. Affected integrations: - Hubspot - Salesforce - Zendesk - Front - Intercom - Pipedrive

Resolved Issue Identified with Transferring Calls

An issue with transferring calls within the phone application has been identified and escalated to our engineering team. We are working diligently to resolve the issue.

Resolved Issue on inbound and outbound calls

We're noticing an elevated error rate from one of our providers. Inbound or outbound calls might be partially affected by this. We're investigating the issue and will update this page shortly.

Resolved Delays on tickets and activities logs

We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools. No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool. Affected integrations: - Zoho CRM - Zoho Desk - Salesloft - Sugar CRM - FreshSales - Copper - BigCommerce - Zendesk Sell - Bullhorn - Help Scout

Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

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