Resolved Log Management | US Regions
We are currently aware of an issue with the Log Management service in US Regions. Customers in these regions will experience delays when interacting with searches and reports in the Alert Logic Console. Log based Incident generation is also currently affected.
Resolved Issue with Search component in Alert Logic Console | All Regions
We have identified an issue with the Search functionality in the Alert Logic Console. Some customers may not be able to interactively run a search during the duration of the incident. Additionally, some scheduled saved searches may be delayed until this is resolved. We are currently executing a fix.
Resolved Saved Views | All Regions
We have identified an issue which is affecting saved views from being downloaded via the Alert Logic Console. This is affecting all regions.
Resolved Dashboards | UK-West
We are aware of an issue in the Alert Logic Console when attempting to navigate to 'Dashboards', inconsistent or missing data is currently being displayed for the last 48 hours. This issue is due to a recent change within the AWS environment and is currently being investigated. As soon as AWS have resolved the issue, all data in the ‘Dashboards’ page will become available again.
Resolved MDR Vulnerability Reports showing blank data | US Regions
We are currently investigating an issue with MDR Vulnerability Reports showing blank data for Customers in US Regions.
Resolved CenturyLink ISP Issues
We are currently aware of an on-going major outage for customers of Centurylink and have noticed a drop in incoming traffic and recommend that our customers fail-over to a alternative internet provider, if possible. Alert Logic services remain available at this time.
Resolved Incident processing delays | US-West
We are currently investigating an issue in the US-West region where Threat, Log and Web Security based Incidents are experiencing delays in processing. Please note that although there are expected delays, all data is being received, ready for processing.
Resolved Endpoint Protection Dashboards | All Regions
We are currently investigating an issue within the Alert Logic Console. Endpoint Protection Dashboards are currently serving an error when attempting to load.
Resolved Internal Error Alert When Accessing Incident Evidence Page in the Alert Logic Console | All Regions
We are currently investigating an issue with the Alert Logic Console. Incident evidence pages are currently serving an internal server error when attempting to load.
Resolved Page Elements Intermittently Loading in Alert Logic Console
We are currently investigating an issue where page elements are intermittently loading in the Alert Logic Console.
0 incidents in the last 7 days
2 incidents in the last 30 days
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