Resolved Failing Stripe webhooks
We've detected that roughly half of all webhooks from Stripe are getting blocked. This appears to be a new issue with the way CloudFlare handles rate-limiting. In this case, they're incorrectly limiting calls from Stripe's IP addresses. We're working with them now to resolve this. All failing webhooks will automatically be reprocessed once this is resolved. We'll provide more updates as we have them.
Resolved Recover emails not sending
Due to an issue with our email service provider, Recover emails are not sending. We're working with them now to resolve this. Any emails not sent are queued up and will be sent out once the issue is resolved. The caveat here is if you have a custom DNS setup for use with Recover, it will not be affected by this. We'll update as we have more info.
Resolved Intermittent availability
Our DNS provider appears to be having temporary issues preventing some users from accessing Baremetrics. We are monitoring for any changes and will update once resolved.
Resolved Processing Delays
Our background processing is currently paused. This will prevent your metrics from updating, and some other actions from updating across the API and dashboard.
Resolved Delayed Updates for Metrics
Several accounts are experiencing delays in updates for metrics. We are currently investigating the issue.
Resolved Network Issues
One of our network providers is experiencing issues, which is preventing some people from accessing our site and/or API.
Resolved Marketing Site Inaccessible
The marketing site is currently returning a 502 Bad Gateway error. Working with our providers to get to the bottom of the issue.
Resolved Database Issues
The issue has been identified and a fix is being implemented.
Resolved Network Issues
Our primary network provider is experiencing an outage so you may see some degraded performance. We're working to resolve as quickly as possible.
Resolved Server instability
A few servers in the main cluster are being problematic. We're digging in to figure out what's up. In the meantime, access to the dashboard may be intermittently problematic.
0 incidents in the last 7 days
0 incidents in the last 30 days
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