Resolved Call Quality & Call drops
We are currently investigating in-meeting quality degradation and possible call drops. Engineers are working on a resolution.
Resolved Investigating access to Events & Command-Center
We are currently investigating issues with accessing Events & Command Center on the web app. Please join events using the mobile app.
Resolved Intermittent Connectivity Issues
Between 9:30 & 9:52 PM PST a small subset of users may have experienced intermittent call joining failures. The issue has been mitigated and is actively being monitored.
Resolved Login & join issues for Meetings & Events.
We are currently investigating some login & join issues using meeting links. Please launch the desktop app and join meetings. Our team is currently investigating.
Resolved Call Drops
We are currently seeing a small subset of users being dropped from their active meetings. We are actively monitoring and will continue to provide updates to this status page.
Resolved Intermittent connectivity to MS Teams meetings
We are currently investigating an issue where subset of VTC (Room System) users are unable to join a Teams Gateway meeting.
Resolved Intermittent joining issues from AU region
We are currently investigating an issue related to intermittent failures while joining an MS Teams meeting via Bluejeans Gateway from AU region.
Resolved Call drops & Joining delays
We are currently investigating call drops and delays in joining meetings affecting a small subset of users.
Resolved Meeting join failures
Between 7:00 AM and 7:13 AM PDT, a small subset of users may have had issues connecting to meetings. The issue has been resolved and is currently under monitoring.
Resolved Meeting Join failures from App
A small subset of users may have experienced issues joining meetings from BlueJeans App between 6:23 AM & 6:58 AM PDT. The service has since been mitigated and working as expected.
2 incidents in the last 7 days
9 incidents in the last 30 days
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