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Chatlio

Chatlio Status
Official status page

All Systems Operational
05/11
06/11
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05/12

Latest Incidents

Resolved Slack bug causing users to be unwittingly added to chat channels

A Slack bug is causing users to unwittingly be invited to conversations. This is happening specifically with channels that are unarchived from a previous conversation. The user seems to be invited into the channel ~5 minutes after the chat has started. We have escalated the bug as a high priority with Slack's engineering team as the issue appears to be affecting all Chatlio users. We will update you here once we have more information. We’re sorry for any inconvenience this is causing.

about 2 months ago Official incident report

Resolved Slack's API is experiencing problems

Slack is experiencing some issues across its app and API: https://status.slack.com/ This is affecting Chatlio downstream. We will continue to monitor and update once Slack has resolved the issue.

Resolved Slack's API is experiencing problems

Slack's API is experiencing degraded functionality which may affect your Chatlio livechat operation. You may see issues with incorrect "unattended chat" notifications or messages not delivered intermittently. We are monitoring the situation and will update this status page once the issues are resolved. For more info please visit: https://status.slack.com

Resolved Slack's API is experiencing problems

Slack's API is experiencing degraded functionality which may affect your Chatlio livechat operation. You may see issues with chat channels being unarchived/archived incorrectly or messages not delivered intermittently. We are monitoring the situation and will update this status page once the issues are resolved. For more info please visit: https://status.slack.com

10 months ago Official incident report

Resolved Momentary downtime

Related to the earlier outage, we are going to restart our database services, we will be down for a small amount of time. <10min, but probably faster.

11 months ago Official incident report

Resolved API response time slow

We are currently investigating why the api response time is slow. We may have some small periodic downtime in near future. We will keep you updated as we learn more. Thanks for your patience.

11 months ago Official incident report

Resolved We just received downtime alerts ~15 minutes ago, and we are back up again. We will continue to investigate outage reasons.

This incident has been resolved.

11 months ago Official incident report

Resolved Chat channels not being created intermittently

We are currently experiencing an issue where intermittently Chatlio is failing to create new channels for conversations. Our engineering team is looking into this right now, and we will provide an update once we know more!

over 1 year ago Official incident report

Resolved Slack experiencing issues

Slack is experiencing degraded functionality which may affect your Chatlio livechat operation. We are monitoring the situation and will update this status page once the issues are resolved. For more info please visit: https://status.slack.com

over 1 year ago Official incident report

Resolved Slack's API is experiencing problems

Slack's API is experiencing degraded functionality which may affect your Chatlio livechat operation. We are monitoring the situation and will update this status page once the issues are resolved. For more info please visit: https://status.slack.com

over 1 year ago Official incident report

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

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