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Cloudinary

Cloudinary Status
Official status page

Minor Service Outage
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Latest Incidents

Ongoing Degraded performance on asset updates and searching

Customers in our US region may be experiencing increased latency on requests that update or access asset metadata, including uploading, renaming, or updating metadata of assets, and as a result, when searching for assets via the API or Media Library the search results may not reflect recent updates.

about 9 hours ago Official incident report

Resolved Aspose Add-on is currently down

We are currently investigating this issue.

Resolved Cloudinary Connector issue with Adobe CC 2021

Cloudinary Connector (v1.0.11 and older) conflicts with the latest Adobe 2021. Please try not to update your Adobe to 2021 version yet. If already updated, the workaround for Photoshop and Illustrator is to re-install the connector. For InDesign, unfortunately, it will not work and require to update the connector once it is fixed. If need assistance, please reach out to us via Support Portal: https://support.cloudinary.com/hc/en-us/requests/new

Resolved Delay in CDN Invalidation

We are experiencing longer invalidation times. Working on mitigation.

about 1 month ago Official incident report

Resolved Elevated errors in Uploads and Delivery

Between 06:14 and 06:37 UTC we saw elevated error rates for new upload requests and new transformation processing (eager and on-the-fly). Our team is actively monitoring and is working on mitigating future occurrences.

about 2 months ago Official incident report

Resolved Customer might experience issues with our Aspose addon

The Aspose addon is currently down. Customers who are using the aspose addon might experience some errors. We are actively working on it and will update with any insights.

about 2 months ago Official incident report

Resolved Slow search and browsing in the Media Library page

We are currently investigating this issue.

about 2 months ago Official incident report

Resolved Delay in CDN Invalidation

We are currently monitoring our invalidation queues following an earlier (from 11:35 UTC) increase in CDN invalidation times.

about 2 months ago Official incident report

Resolved Some customers who are using their own CDN might experience delayed in invalidation

Since 3:30 UTC we experiencing a delay in invalidation. We are actively investigating this inquery.

Resolved Public collections are currently unavailable

Public collections are currently unavailable. Our team has identified the root cause of the failure and is working on a fix.

Stats

1 incidents in the last 7 days

3 incidents in the last 30 days

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