Cloudsmith Status

Resolved Access Log Processing Delayed

A backlog of access logs which are due to be processed has formed as a result of maintenance being performed on the primary database. This impacts accounting (e.g. usage, metrics and entitlement restrictions), as well as retrieval and display of recent download logs for repositories. Package downloading/uploading is not affected. We will continue to monitor the situation, and will provide updates on the progress of the maintenance and backlog processing.

Resolved Degraded Performance in US

We've identified an issue with timeouts for requests originating in the United States region, related to upstream timeouts from npmjs. We're working on mitigating (or alleviating) this, but in the meantime, a small portion of requests might fail or timeout. This may continue to happen for npm-based requests until npmjs recovers.

Resolved Access Log Processing Delayed

We're investigating an issue with access log processing slowly, resulting in a backlog; this impacts accounting (e.g. usage, metrics and entitlement restrictions), as well as retrieval and display of recent download logs for repositories. Package downloading/uploading is not affected.

Resolved Issues Downloading Docker Images

Between 2:40pm and 3:14pm BST we experienced an elevated level of API errors for Docker image downloads

Resolved Degraded Performance (Australia/APAC)

We're currently investigating an issue with degraded performance and occasional downtime in the Australia/APAC region; impacting API endpoints (uploads and some types of downloads). Please bear with us while we identify and fix the underlying cause.

Resolved Backend Processing Delays

We are investigating package uploads taking longer than normal to process.

Resolved Degraded performance

We are currently investigating an issue with degraded performance affecting the website and package downloads.

Resolved Degraded Performance (US)

We are currently investigating an issue with degraded performance in our US-based regions.

Resolved Download Log / Count Processing

A significant backlog for download access logs has accrued, and we're currently in the process of working through this. Access logs and download counts in repositories may not reflect actuals until the backlog is processed. We'll keep you updated!

Resolved Delay in Package Processing

We’ve identified an issue resulting in longer than usual package processing, the team is actively working to ensure normal operation. Package downloads and web access are unaffected. Thanks for your patience.