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CodeTwo

CodeTwo Status
Official status page

All Systems Operational
03/11
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Latest Incidents

Resolved Email delivery delays - Microsoft is working on the problem

A small percentage of emails sent by a subset of users may experience delays in email delivery due to degraded performance of Microsoft Exchange Online Protection. Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

Resolved Email delivery delays

A subset of users may experience delays in email delivery due to degraded performance of Microsoft Exchange Online Protection. Microsoft is working on the problem. Details of the incident may be found on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

Resolved [UK South] Email processing issues

A subset of users may experience email processing delays due to Azure availability issues in the region. We're currently investigating this issue.

Resolved [Global] Payment processing issues

Due to technical issues of our payment processing partner, Braintree (a PayPal company), some clients might be unable to purchase new subscriptions or edit existing ones. Automatic renewals of existing subscriptions are not affected. Braintree engineers are currently investigating this issue. You can learn more about the progress here: https://status.braintreepayments.com/ The next update will be provided in 60 minutes or as events warrant. All CodeTwo services are operating normally.

Resolved [Europe] Email processing delays

We are currently investigating this issue.

Resolved [North Europe] Email processing delays

We are currently investigating email processing issues in North Europe. A subset of users may experience delayed email delivery. Email signatures are added normally.

10 months ago Official incident report

Resolved [Australia East] Email processing delays

A subset of users may experience delays in email delivery. We're actively investigating the problem now.

about 1 year ago Official incident report

Resolved [Australia East] Email processing delays

A subset of users may experience delays in email delivery due to degraded performance of Microsoft Exchange Online Protection. We're actively investigating the problem now.

about 1 year ago Official incident report

Resolved [North Europe] Email processing delays

Between 20:15 and 20:42 UTC a subset of users may have experienced problems with delayed email delivery due to Azure connection issues affecting CodeTwo. Our engineers forced a failover to a secondary environment to mitigate the problem. All emails were delivered with signatures to final recipients. We are currently working with Microsoft Premier Support to understand the problem in detail. All services are operating normally.

about 1 year ago Official incident report

Resolved [West Europe] Email delivery delays

We are currently investigating this issue.

about 1 year ago Official incident report

Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

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