Resolved partial outage in email sending
We are experiencing a partial outage in email sending for some customers. We have identified the issue and are deploying a fix.
Resolved System Rendering Issues
We are currently investigating an issue with our application. We will provide more information as soon as possible.
Resolved Problem with syncing Ad Audiences to Facebook
We are currently investigating an issue with syncing Ad Audience segments to Facebook.
Resolved Problems with traffic from Segment to Customer.io
We are currently investigating an issue with traffic sent to Customer.IO through Segment.
Resolved Missing delivery reports
We have identified an issue in our code that causes delivery reports not being updated for some customers. The issue only affects our management interface, the actual messages are being delivered and all data are processed. We are working on a fix and will update our status page soon.
Resolved Partial Data Processing
We are currently investigating this issue.
Resolved Data collection API issues
We're experiencing some issues with one of our data-collection clusters and are investigating. Customers integrated with Customer.io via Segment are affected. An update will be provided by 04:30 UTC.
Resolved Elevated errors in our data processing
We're investigating a sudden spike in errors for our data processing infrastructure. This causes a delay in inbound API processing and outbound message delivery. We'll provide an update by 19:30 UTC as we learn more.
Resolved Delays in Segment processing
We are investigating an issue that is causing delays in the processing of segments.
Resolved Partial data processing outage
We're having issues with one shard in our database resulting in no data processing and no messages being sent for a portion of our customers. Additionally, the management interface for the affected workspaces is not functional. Data collection is not affected. We will provide an update by 16:00 UTC
1 incidents in the last 7 days
1 incidents in the last 30 days
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