Don't miss another incident from Granicus.
Ctatus will help you monitor Granicus and all your 3rd party services.
Give Ctatus a Try
No credit card required
Granicus

Granicus Status
Official status page

All Systems Operational
30/10
31/10
01/11
02/11
03/11
04/11
05/11
06/11
07/11
08/11
09/11
10/11
11/11
12/11
13/11
14/11
15/11
16/11
17/11
18/11
19/11
20/11
21/11
22/11
23/11
24/11
25/11
26/11
27/11
28/11
29/11

Latest Incidents

Resolved Granicus Issue Notification: govAccess Vision Sites Experiencing Intermittent Availability

Granicus is currently experiencing a client-impacting service issue. Issue Summary & Impact: Granicus teams are currently working to address intermittent availability issues for some client sites. We are treating this as our top priority and working to mitigate the issue and restore all sites to full availability as quickly as possible. Product: govAccess Vision Timeline: Identified Please accept our apologies for the inconvenience. Thank you, Granicus Customer Support

Resolved govService Release 464 - 12-Nov-2020 (UK) Rollback

Release 464 had been deployed as planned to our UK customers. A technical issue was discovered and we have decided to rollback the release This occurred at 9:45am GMT. We aim to correct the issue and redeploy as soon as possible. Apologies for any inconvenience.

Resolved Granicus Issue Notification: Delays in Delivery Statistics for govDelivery Communications Cloud

Granicus teams are aware of an issue causing delays with delivery statistics pulling in to govDelivery Bulletin Detail Reports. As a result, it may take longer than usual for stats to populate in the reporting sections of the application. There is no indication that delivery is delayed or that stats are being lost as a result of this issue. Issue Summary & Impact: Delays in Delivery Reporting Product: govDelivery Communications Cloud Timeline: Investigating If you have any questions or would like more information about this issue, please contact us at [email protected] Thank you, Granicus Customer Support

Resolved Some govAccess sites are unavailable

Some govAccess (Vision) websites are currently not loading or experiencing degraded performance, Our engineering team is aware of the issue and is working to restore service as soon as possible.

Resolved Granicus Issue Notification: Some govAccess- Vision Sites Experiencing Intermittent Availability

Granicus is currently experiencing a client-impacting service issue. Issue Summary & Impact: Granicus Engineers are currently investigating an issue affecting a low number of govAccess - Vision websites. Some sites may not be responsive at this time. Our engineers are working to resolve this issue and we will provide updates as soon as possible. Thank you for your patience as we work to resolve the issue. Product: govAccess - Vision If you have any questions or would like more information about this issue, please contact us at [email protected] Thank you, Granicus Customer Support

Resolved Granicus Issue Notification: MediaManager Canada - Slow Load Times

Granicus is currently experiencing a client-impacting service issue. Issue Summary & Impact: Granicus Engineers are currently investigating an issue with MediaManager clients in Canada receiving slow load times which is impacting archive playback and downloads. Our teams are working to correct this behavior as priority and will provide updates as the issue is addressed. Product: MediaManager - Canada If you have any questions or would like more information about this issue, please contact us at [email protected] Thank you, Granicus Customer Support

about 1 month ago Official incident report

Resolved Granicus Issue Notification: iLegislate Intermittent Login Errors

Granicus is currently experiencing a client-impacting service issue. Issue Summary & Impact: Granicus engineers are currently investigating an intermittent issue with iLegislate users receiving "error getting profile data" upon login. We are working to resolve this as quickly as possible and will provide additional updates as information is received. Product: iLegislate If you have any questions or would like more information about this issue, please contact us at [email protected] Thank you, Granicus Customer Support

about 1 month ago Official incident report

Resolved Granicus Issue Notification: Some govAccess (Vision) Sites Experiencing Intermittent Availability

Granicus is currently experiencing a client-impacting service issue. Issue Summary & Impact: XXX Granicus teams are currently investigating an issue causing intermittent availability issues for a subset of govAccess (Vision) clients. This issue is limited to a specific portion of our hosting environment. We are working as quickly as possible to restore the affected sites, and will provide additional updates as our efforts continue. Product: govAccess: Vision Timeline: Investigating Please accept our apologies for the inconvenience. Thank you, Granicus Customer Support

about 1 month ago Official incident report

Resolved Issue Notification: IQM2 MinuteTraq and Public Portal May be Inaccessible for some Canadian Clients

Granicus teams are aware of an issue impacting the ability of Canadian clients to access the IQM2 MinuteTraq application and Public Portal. We have identified the root cause of the issue and are developing a solution as quickly as possible. We will provide additional updates as our work to address this continues. Please accept our apologies for the inconvenience. Granicus Customer Support

about 1 month ago Official incident report

Resolved Granicus Issue Notification: GovService

Granicus is currently experiencing a client-impacting service issue. Issue Summary & Impact: 504 Errors and availability of the web platform Product: UK GovService We're currently investigating an issue on our platform which is affecting a number of our UK customers. The symptoms include a 504 error and general lack of service from our web platform. We're investigating this as a matter of urgency and will post an update as soon as possible. If you have any questions or would like more information about this issue, please contact us at [email protected] Thank you, Granicus Customer Support

about 2 months ago Official incident report

Stats

0 incidents in the last 7 days

5 incidents in the last 30 days

Follow Granicus and other services to get alerts about incidents in realtime.

Get started now
14 days of trial / No credit card required

Don't miss another incident in Granicus!

Ctatus aggregates status page from services so you don't have to. Follow Granicus and hundreds of services and be the first to know when something is wrong.

Get started now
14 days of trial / No credit card required