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Help Scout

Help Scout Status
Official status page

All Systems Operational
27/10
28/10
29/10
30/10
31/10
01/11
02/11
03/11
04/11
05/11
06/11
07/11
08/11
09/11
10/11
11/11
12/11
13/11
14/11
15/11
16/11
17/11
18/11
19/11
20/11
21/11
22/11
23/11
24/11
25/11
26/11

Latest Incidents

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

about 1 month ago Official incident report

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

about 1 month ago Official incident report

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

about 2 months ago Official incident report

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’ve identified the cause and are working on a resolution. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

Resolved Search and Folder Issues

We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.

Resolved Connection Issues

We're looking in to reports of slow page loads across the app. Some customers may notice a brief delay when attempting to send replies. We'll update here when we have more information.

Resolved Connections Issues

We’ve been alerted to a problem with Help Scout and we're experiencing some delays. We’re investigating now.

Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

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