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Hopin

Hopin Status

Everything seems OK
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Latest Incidents

Resolved Partal Stage outage

We have detected an issue causing the stream originating from the backstage to be displayed as a black screen on the main stage. Broadcasting via RTMP and Sessions area are not affected

Resolved RTMP stream buffering issues

Our video partner has encountered issues with the CDN they use for video distribution. Please check out https://status.fastly.com/ for more information.

Resolved Events showing in UTC and not default for the user

At this time all events on the platform are showing in UTC time instead of the default time zone of the event or user. We are currently investigating. Thank you for your understanding.

Resolved Networking Video Outage

The networking area is having intermittent issues with video streaming and we're investigating.

Resolved Stage Layout Issues

We are investigating an issue with the layouts of broadcasts using the Hopin backstage. Events streaming via RTMP will be un-affected.

Resolved Partial Stage Outage

Our video provider is experiencing an issue causing increased re-buffering and error rates on live streams. We are investigating the situation.

Resolved Intermitent Stage Issues

Outages affecting our stage area leading to intermittent disconnects. Our team is actively investigating the issue

Resolved Video Connection Issues

Our video service provider may be experiencing an issue around the initial connection to their video servers. This should only affect some attendees using the session or expo feature. We will monitor the situation and update as information becomes available. Check https://status.tokbox.com for more information.

Resolved Degraded event stage area experience

Our vendor has reported an issue wherein requests for video manifest and chunks and failing. Viewers may experience freezing / glitching of the video and video switching back to the fallback layout.

Resolved Website not accessible due to a widespread DNS issue

At the moment, several websites around the World are not accessible due to issues with major DNS providers. We are currently investigating the issue and trying to get some information. This issue seems to be a regional issue, currently affecting North America and Europe

Report a problem with Hopin

Sources

Official status page

Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 3 days ago

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