Resolved API upload issues
We are seeing issues with uploads to the API. URL fetching is not impacted. Investigating the issue.
Resolved API access for older accounts
An issue has been identified affecting old user accounts where email validation had not been in place. We're working on grandfathering those accounts.
Resolved Account management issues
We have identified an issue affecting account management, and are implementing a fix for it. To avoid damage to the account data we have temporarily disabled account changes.
Resolved Network hardware failure
Due to a failure in our networking hardware, kraken.io is unavailable. An engineer has been paged and is driving to the data center for repairs. ETA: 1h
Resolved Web Interface Pro
We are working on resolving reports of limited functionality within the Web Interface Pro.
Resolved Callback service unavailable
Due to a faulty machine the Kraken.io Callback Service used to deliver image processing notifications is down.
Resolved Maintenance extended
Due to some steps of the network maintenance requiring more time, we need to extend maintenance by an hour.
Resolved Webhooks Delivery Issue
I can confirm the problem with Webhooks Delivery is now resolved and we would like to apologize for the troubles caused by this. You can reach us on chat in case of any questions. https://lc.chat/now/4912161/
Resolved Webhooks timeouts due to maintenance issue
Some users might experience some delays with webhooks. We are currently investigating the issue. Stay tuned!
Resolved Investigating API issue
We are experiencing intermittent problems with hanging upload requests and are working to resolve this issue ASAP. Please stay tuned.
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