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Lightspeed

Lightspeed Status
Official status page

All Systems Operational
27/10
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Latest Incidents

Resolved Lightspeed eCom (Europe)

We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.

about 20 hours ago Official incident report

Resolved Lightspeed Payments

We are currently investigating an issue affecting merchants using Lightspeed Payments. A dedicated team is investigating the issue.

Resolved Lightspeed eCom (Europe)

We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.

Resolved Lightspeed eCom (Europe)

We are currently investigating an issue affecting the public API for Lightspeed eCom in Europe. A dedicated team is investigating the issue.

Resolved Lightspeed Restaurant - K Series (Issue affecting back office)

We are currently investigating an issue where the Lightspeed Restaurant K Series backoffice is unavailable. Normal POS functions are unaffected.

Resolved Lightspeed eCom (North America)

We are currently investigating an issue affecting merchants in Lightspeed eCom in North America. A dedicated team is investigating the issue.

Resolved Lightspeed Hospitality - Order Ahead

We are currently investigating an issue affecting merchants using Lightspeed Hospitality - Order Ahead. The POS and Manager are still fully functional. A dedicated team is investigating the issue.

Resolved Lightspeed Retail iPad POS app

We have identified an issue affection version 3.6 of the Lightspeed Retail iPad app, where a sale cannot be completed in Retail Manager if the credit card payment type requires a Customer to be added to the sale. We have paused the rollout of version 3.6 of the iPad app and our engineers are working on the fix.

Resolved Lightspeed Payments - performance degradation

We have identified an issue with a 3rd party which is impacting the performance of Lightspeed Payments transactions in some cases.

about 1 month ago Official incident report

Resolved Lightspeed Hospitality

We are currently investigating an issue affecting some merchants using Lightspeed Hospitality in Europe. A dedicated team is investigating the issue.

about 1 month ago Official incident report

Stats

2 incidents in the last 7 days

8 incidents in the last 30 days

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