Lightspeed

Lightspeed Status
Official status page

All Systems Operational
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Latest Incidents

Resolved Lightspeed eCom (Europe)

We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.

about 21 hours ago Official incident report

Resolved 504 Gateway Timeout in Backoffice for Ikentoo/Lightspeed Restaurants (K Series)

We are currently investigating an issue with 504s in the backoffice for iKentoo and Lightspeed Restaurants (K Series).

Resolved Degraded performance on APC1

The issue has been identified at an external partner and they are implementing a fix.

Resolved 504 Gateway Timeout on iKentoo/Lightspeed Restaurant K Series Backoffice

We are currently investigating an issue with the backoffice for iKentoo / Lightspeed Restaurant K Series.

Resolved Lightspeed Retail

We are currently investigating an issue affecting merchants using Lightspeed Retail. Transactions are accepted by payment terminals but not always shown as fully processed in the backoffice. A dedicated team is investigating the issue.

Resolved Lightspeed Retail

We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

Resolved Lightspeed eCom (North America)

We are currently investigating an issue affecting merchants using Lightspeed eCom in North America. A dedicated team is investigating the issue.

Resolved Lightspeed eCom (North America)

We are currently experiencing delays when synchronising between Retail and eCom in North America. A dedicated team is working on fixing the issue.

Resolved Lightspeed Service Outage

We are currently investigating an outage affecting all merchants using Lightspeed. A dedicated team is investigating the issue.

Resolved Lightspeed Retail

We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

Stats

2 incidents in the last 7 days

11 incidents in the last 30 days

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