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LiveChat

LiveChat Status
Official status page

All Systems Operational
02/11
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Latest Incidents

Resolved Application login issue

We are receiving reports that agents cannot log into the application. The issue is being investigated and we will post all updates here.

about 17 hours ago Official incident report

Resolved Issue with agent application

We are currently investigating this issue.

Resolved Issues with LiveChat application

We are currently investigating issues with Agent Application - support chat on website may not be available

Resolved Degraded performance of Agent Application and API

Our Agent's Application is experiencing a period of degraded performance. Our Admin's team is currently working on resolving the issue to bring back the full functionality of the app

about 2 months ago Official incident report

Resolved Server issues

We are currently experiencing an issue with LiveChat system. LiveChat applications may not be accessible at the moment. Administrators are working on resolving the issue

Resolved Issue with LiveChat application

We are getting reports of issues with logging into LiveChat application. The issue is being investigated.

Resolved Chat widget on livechat.com

The chat widget on our website (livechat.com) and in the application (my.livechatinc.com) is not working at the moment. We are investigating the issue. If needed, please contact support via email: [email protected]

Resolved Archives not being loaded

We're experiencing small problem with displaying Archives in our Agent Application. Our Admin's team is already working on the case

Resolved Impaired logging in

LiveChat Agent Application encountered a problem with Agents not being able to log in into the dashboard. Our Technical team and Admins are currently investigating the issue

Resolved LiveChat services are fully operational again

We are currently investigating this issue.

Stats

1 incidents in the last 7 days

3 incidents in the last 30 days

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