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Meltwater

Meltwater Status
Official status page

All Systems Operational
03/11
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Latest Incidents

Resolved Approved Sender Configuration Errors

Engineering is investigating an issue with Approved Senders. Users may experience an error when validating their domain. We are in contact with our third-party provider to resolve this as quickly as possible. We apologize for the inconvenience caused and will update accordingly. We appreciate your patience.

Resolved MI Platform - Performance Degradation

We are currently experiencing delays with our Alerting services. This impacts Instant Notifications, Added Content and Digest Reports where users may see delays of 40 minutes or more. Our Engineering team is currently investigating and we will update accordingly. We apologize for any inconvenience caused.

Resolved Twitter Outage

Twitter is experiencing a production issue, which is causing a delay in receiving/sending tweets at the moment. We will continue to monitor and keep you updated on their progress.

about 2 months ago Official incident report

Resolved MI Platform - Performance Degradation

We are currently experiencing issues with MI Search and Explore. Users may observe errors when searching on the application. Reports, Newsfeeds, Newsletters, Added Content, Tagging, Engage searches, and Dashboards may also be affected. Our Engineering teams are currently investigating. We apologize for any inconvenience caused and will provide updates accordingly.

Resolved Newsletter Degraded Performance

Users may experience issues receiving Newsletter distributions due to an ongoing incident. Our engineering teams are working to resolve this as quickly as possible. We apologize for any inconvenience caused and will keep you updated.

Resolved Media Intelligence - Missing Public Instagram Results

We are currently experiencing issues with retrieving public Instagram results for Explore and MI Search. Users may observe missing Instagram results in their searches. We have contacted our third-party vendor for further investigation. We apologize for the inconvenience and will provide updates as we receive them.

Resolved Social Echo is displayed as 0

We are currently experiencing an issue with the Social Echo where it displays 0 for today's date range. Our engineering team is looking into this at the moment. We apologize for the inconvenience and will update accordingly.

Resolved Newsletter Images May Not Load

We are currently experiencing an issue with images in newsletters. Users may observe images failing to load in newsletter emails. Engineering is currently investigating. We apologize for the inconvenience and will provide updates accordingly.

Resolved Delays in processing Content

Some users may experience issues or delays with the Added Content functionality in the Media Intelligence Platform. Engineering is working to resolve this as soon as possible. We apologize for any inconvenience and will provide updates accordingly.

Resolved Delayed Reports

We are currently experiencing an issue with delays to reports. Our engineering teams are currently investigating the issue and have identified the root cause. We will continue to provide updates accordingly. We apologize for any inconvenience caused and thank you for your patience.

Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

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