Resolved Site Slowness in Payroll
We are currently investigating degraded performance in Payroll, where users may be experiencing site slowness.
Resolved Benefits Enrollment Reports
We have received reports of degraded performance in Benefit Enrollment Reports, where blank reports are being generated. We will provide further updates shortly.
Resolved Admins Cannot Navigate to Employee Tax Page of Recent New Hires
We are currently investigating reports of admins being unable to navigate to to the Employee Tax page of new hires added as of 11 PM last night. We will follow up with an update shortly.
Resolved Syncing Delays between HCM and Namely Payroll
We are currently investigating reports of syncing delays between HCM and Namely Payroll, and will provide an update shortly.
Resolved Namely Payroll Not Loading
We are currently investigating reports of Namely Payroll not loading. We will provide an update shortly.
Resolved Resetting Passwords in HCM
We are investigating reports of degraded performance in HCM, where users are unable to reset passwords for logging into HRIS, which could also be preventing employees from being onboarded.
Resolved Disruption to Phone Service - June 8, 2020
We are currently experiencing disruption to our phone service that is preventing our Service members from making outgoing calls. As a result, callback requests may be slightly delayed.
Resolved Degraded Performance in Namely Payroll
We are investigating reports of degraded performance in Namely Payroll, where select pages are not loading. We are looking to resolve this issue as quickly as possible, and will provide an additional update as soon as we have more information.
Resolved Namely Timesheets Error
Namely is currently investigating issues where Administrators are not able to approve time in Namely Timesheets.
Resolved Pay Cycles with 1099 Employees Not Calculating
Namely is investigating issues in Namely Payroll where Pay Cycles with at least one 1099 employee are not calculating.
0 incidents in the last 7 days
1 incidents in the last 30 days
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