Resolved Tracker sign-ups and password resets are currently down
We are urgently investigating why Tracker sign-ups and password resets are down. If you need to reset your password, please email us directly ([email protected]) from the email address associated with your login so we can reset it for you. Our apologies for the inconvenience - we'll provide an update just as soon as we have more information and / or a solution's been implemented.
Resolved Notifications not being sent
We're investigating an issue that is preventing Tracker from sending notifications and uploading attachments. We are sorry for this disruption! We are working on it now, but in the meantime if you have any questions you can email [email protected]
Resolved Missing Analytics Data
We are investigating an issue with Tracker Analytics where data from June 17th-19th is currently unavailable.
Resolved Temporary gaps in Tracker project Analytics data
We're investigating an issue where data from May 23 - 26th is not rendering in Tracker Analytics. The gap may widen a little until we determine and address the cause. We'll provide further updates as soon as we have them - pease email [email protected] with any questions meanwhile.
Resolved We're urgently investigating why many pages in Tracker aren't loading
We're urgently investigating why many pages in Tracker aren't loading. We'll provide updates here just as soon as we have more information and/or we've resolved the issue. Our sincere apologies for the disruption meanwhile.
Resolved Project Analytics Unavailable
We are experiencing an outage with our data service for project analytics and are working to resolve the issue.
Resolved Search Service Outage
Tracker's in-app search is currently unavailable. We are investigating the issue.
Resolved Some Firefox users unable to load projects - please quit and restart browser
We are seeing intermittent reports from some of our Firefox users who are unable to load certain Tracker pages. Fully exiting and relaunching Firefox should resolve the issue. We believe that Firefox is caching a stale DNS configuration which is reloaded when the browser is restarted. Please email [email protected] if you have questions or anything else we can help with.
Resolved Degraded performance when dragging stories in larger projects
We're currently investigating degraded performance in bigger projects when dragging stories. In particular the issue is exasperated when dragging stories in panels that have very large number of stories. We'll provide updates just as soon as we know more and/or a solution's been implemented. Our apologies for the inconvenience meanwhile.
Resolved We're investigating why autoscroll is disabled when dragging stories
We are currently investigating why autoscroll is no longer working when dragging stories near the top and bottom of story panels. We'll provide an update just as soon as we can. Thank you for you patience, and our apologies for the inconvenience.
0 incidents in the last 7 days
1 incidents in the last 30 days
Follow Pivotal Tracker and other services to get alerts about incidents in realtime.Get started now
Ctatus aggregates status page from services so you don't have to. Follow Pivotal Tracker and hundreds of services and be the first to know when something is wrong.Get started now