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Qualys

Qualys Status
Official status page

Minor Service Outage
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Latest Incidents

Ongoing US Cloud Platform 2 / US Cloud Platform 3 / EU Cloud Platform 2 / CA Cloud Platform 1: Cloud Agent UI Not Accessible (IM-4836)

Qualys Cloud Platform Operations is currently investigating an issue causing CA UI to display blank data in Chrome, Edge, and Internet Explorer. Further updates will be shared as they become available.

about 9 hours ago Official incident report

Resolved US Platform 2: Patch Management catalog is not updating (IM-4835)

Qualys Cloud Platform Operations is currently investigating an issue causing the Patch Management catalog to fail to upload on US Platform 2. This will result in failed patch downloads, and the teams will provide updates as the catalog is properly updated. Ticket reference for this activity: IM-4835

about 13 hours ago Official incident report

Resolved EU Platform 2: UI/API unavailable (IM-4834)

Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI and API to become unavailable. Further updates will be shared as they become available. Ticket reference for this activity: IM-4834

about 14 hours ago Official incident report

Resolved US Platform 1: Cloud Agent Delta Backlog (IM-4819)

Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agent Delta Backlog. Users will notice that data will take longer than expected to be visible in AssetView and Cloud Agent UI. Further updates will be shared as they become available. Ticket reference for this activity is IM-4819

Resolved US Platform 2: Error while launching scan (IM-4778)

Qualys Cloud Platform Operations is currently investigating an issue where users would see an error while launching a scan: "Unable to communicate with Scanner Services. Please try again later." Further updates will be shared as they become available. The ticket reference for this activity is IM-4778.

Resolved EU Platform 2: Qualys Gateway Service (QGS) UI Slowness [IM-4542]

Qualys Cloud Platform Operations is currently investigating an issue causing UI slowness within the QGS application. Users will experience degraded performance when navigating the UI. Further updates will be shared as they become available.

Resolved US Platform 3: Degraded performance in Container Security module (IM-4749)

Qualys Cloud Platform Operations is currently investigating an issue that is causing slowness for Container Security Registry scans due to Sensors being stuck in a queued state. Further updates will be shared as they become available. Ticket Reference for this Incident: IM-4749

Resolved US Platform 1: WAF events not generating (IM-4726)

Qualys Cloud Platform Operations is currently investigating an issue which causes WAF events to not generate. Further updates will be shared as they become available. Ticket reference for this activity - IM-4726

Resolved US Platform 1: Tag evaluation backlog (IM-4722)

Qualys Cloud Platform Operations is currently investigating an issue causing delays with Tag evaluation. Users will notice that tags will get created on time, but tag evaluation will be delayed. Further updates will be shared as they become available. Ticket reference for this activity - IM-4722

Resolved US Platform 2: Some of the VM/PC/CertView Scans in "Queued" status (IM-4711)

Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC/CertView Scans to remain in "Queued" status in UI for a long time. The scans are running fine in the backend. Further updates will be shared as they become available. The ticket reference for this activity is IM-4711.

Stats

4 incidents in the last 7 days

13 incidents in the last 30 days

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