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Rapid7

Rapid7 Status
Official status page

All Systems Operational
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Latest Incidents

Resolved InsightIDR [AU] / InsightVM [AU] Agent Management Service Degradation

We are currently investigating an issue that is preventing the Data Collection Management and Agent Management pages from loading for some InsightIDR and InsightVM customers in our Australia region. We are still receiving and processing data from agents.

Resolved Insight Network Sensor Service Degradation

The team is currently aware of an issue which is affecting Insight Network Sensor management and a delay with data processing. A fix is currently in progress and we expect that normal operations should resume shortly.

Resolved Insight Agent - Install Issue

We have identified an issue impacting Insight Agent certificate package and token-based installations in the US region. A fix has been implemented and we are monitoring results.

Resolved InsightConnect: Service Degradation

We are currently investigating the issue. Certain actions within the product may experience errors when executing.

Resolved InsightVM [US] - Dashboard Cards

We are currently investigating an issue where some dashboard cards are failing to load for some customers.

Resolved InsightVM [US] - Service Now API Integration

Some users of the ServiceNow API integration may be experiencing sporadic errors.

Resolved InsightVM [All Regions] - Agent Results

We are investigating an issue causing agent assessment results to be delayed.

Resolved InsightIDR - Some Community Threats delayed between 23 October and 6 November

We have identified an issue causing a subset of alerts generated from Community Threat Detection feeds to be delayed for some customers. A fix is currently in progress.

Resolved InsightAppSec EU - Service Degradation

We have identified an issue when retrieving data from insightAppSec EU.

Resolved Missing data from log searches

Our engineering team identified an issue which causes minority of the customers to experience incomplete log search results. We are actively working on a fix and want to reassure impacted customers that no data has been lost.

about 1 month ago Official incident report

Stats

0 incidents in the last 7 days

9 incidents in the last 30 days

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