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Shippo

Shippo Status
Official status page

All Systems Operational
27/10
28/10
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Latest Incidents

Resolved DHL eCommerce International Manifest Outage

We are experiencing an issue affecting the DHL eCommerce International Manifest (closeout) API. We are actively working with DHL eCommerce to resolve. We will provide updates as we have them.

about 1 month ago Official incident report

Resolved USPS First Class International Labels Issue

We are experiencing an issue with USPS First Class International label generation. We are actively working with USPS to resolve. We will provide updates as we have them.

Resolved Partial degraded performance of address validation and label purchase

We are experiencing elevated response times and increased error rates affecting some label, rating and address validation services. We are investigating the issue and will provide an update shortly

Resolved Degraded System Performance and Errors

Between 12:09 PM and 01:10 PM PDT, we experienced elevated response times and increased error rates. The issue has been addressed and all systems are performing normally again.

Resolved System Outage

An error during a database maintenance resulted in a system outage between 7:05pm and 7:17pm PDT and degraded systems performance and elevated error rates between 7:17pm and 7:35pm PDT. All issues related to the maintenance have been addressed. All systems are now fully operational.

Resolved Tracking API Outage

Between 9:52 AM and 10:24 AM PDT, we experienced an outage in our tracking API due to a cache validation issue. The issue has been addressed and all systems are performing normally again.

10 months ago Official incident report

Resolved Degraded System Performance and Errors

Between 01:12 PM and 01:39 PM PDT, we experienced elevated response times and increased error rates. The issue has been addressed and all systems are performing normally again.

about 1 year ago Official incident report

Resolved Intermittent label download issues

Some customers are unable to download labels due to a problem affecting our hosting provider. This issue is actively being worked on, and we will post updates once available.

about 1 year ago Official incident report

Resolved Dashboard and API Partial Outage

We have identified an issue that is causing elevated error rates on the dashboard and API. We are actively investigating.

about 1 year ago Official incident report

Resolved Degraded System Performance and Errors

Between 12:01 AM and 12:21 AM PDT we experienced elevated response times and increased error rates. The issue has been addressed and all systems are performing normally again.

over 1 year ago Official incident report

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

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