Resolved Troubles starting Slack calls
Some people are having troubles starting Slack calls. We’re investigating the situation, and we'll be back when we have more information to share. We apologize for any inconvenience this may be causing.
Resolved Some users are unable to sign in using SSO
We believe we've identified the cause of this issue, and we're working on a fix. Thanks for your patience.
Resolved Degraded performance with the Giphy integration
It appears that Giphy is seeing signs of improved performance. We'll continue to monitor the situation and let you know when a full resolution has been reached.
Resolved Users located in Europe experiencing a degraded service
We continue to see some improvement but are not out of the woods just yet. We appreciate your continued patience and we'll report back with further news as soon as we have it.
Resolved Failed audio on Slack calls
We've released a fix for Slack calls, and upon reload (Command/Control + R), audio should be working again. If you are experiencing any further trouble please reach out to [email protected] Thank you for bearing with us.
Resolved Degraded performance and connection issues for a very low percentage of users
We've isolated the issue and users should no longer be having problems with Slack. We're still working towards a full resolution and we'll be back with another update in 30 minutes.
Resolved Trouble deactivating Do Not Disturb
Customers may not be able to deactivate the Do Not Disturb feature at the moment. We're very sorry for the disruption and we are working to investigate. We will be back with an update as soon as we have news to share.
Resolved Some users are unable to search in Slack
While affected users should still be able to search in Slack, recent updates, such as new messages, may not immediately appear in the results. We'll let you know once the issue is resolved, and we'll follow-up if the situation changes.
Resolved Trouble with search
We're still investigating the cause of the issue but we have seen significant improvements in search functionality. We're working towards a full resolution and we'll be back with another update soon.
Resolved Degraded performance and connection issues
We're continuing to work towards a full resolution on our end. At this time, customers should still be seeing little to no impact. We believe things should remain operational and we'll check back in an hour or sooner if anything changes.
3 incidents in the last 7 days
8 incidents in the last 30 days
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