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SoftwarePlant

SoftwarePlant Status
Official status page

All Systems Operational
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Latest Incidents

Resolved Application downtime

We are currently investigating this issue.

about 1 month ago Official incident report

Resolved Elevated Errors

We're experiencing an elevated level of errors and are currently looking into the issue.

Resolved Elevated API Errors

We observed an elevated amount errors in our servers. We have applied a fix.

Resolved 2020-05-22 JiraCloud Apps upgrade

Good news, we have just released a new version of our Jira Cloud apps! If you are curious what's coming in the new version, then check out our release notes: https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigPicture+Cloud+Release+2020-05-21 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigGantt+Cloud+Release+2020-05-21

Resolved BigPicture and BigGantt 500 errors on multiple modules

Some customers are affected by a problem that manifests by 500 errors when accessing most BigPicture / BigGantt modules. The problem relates to a recent change made to Jira and how Jira presents Sprints to the Connected Apps. We are now preparing to launch a hotfix to remedy this issue that you can track here: https://jira.softwareplant.com/browse/ONE-23468 We have also reported the issue to Atlassian and are waiting for a fix from their side as well (whichever comes first).

Resolved Partial outages

We are currently investigating this issue.

Resolved 2020-05-06 JiraCloud Apps upgrade

Good news, we have just released a new version of our Jira Cloud apps! If you are curious what's coming in the new version, then check out our release notes: https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigPicture+Cloud+Release+2020-04-27 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigGantt+Cloud+Release+2020-04-27 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigTemplate+Cloud+Release+2020-04-27

Resolved BigPicture partial outage

Some customers may be experiencing errors while trying to access the application. We are currently working to solve it.

Resolved 2020-03-10 JiraCloud Apps upgrade

Good news, we have just released a new version of our Jira Cloud apps! If you are curious what's coming in the new version, then check out our release notes: https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigPicture+Cloud+Release+2020-03-10 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigGantt+Cloud+Release+2020-03-10 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigTemplate+Cloud+Release+2020-03-10

Resolved High latency in Jira and Documentation

We are currently investigating this issue.

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

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