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Starling Bank

Starling Bank Status
Official status page

All Systems Operational
02/11
03/11
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Latest Incidents

Resolved Card services disruption

Some customers may experience issues with their card transactions, ATM withdrawals and card information in app. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.

Resolved Issues receiving calls

We are currently experiencing issues receiving calls. We’re sorry for any inconvenience. We are working to fix this as soon as possible. If you can’t get through to us, you can try chat or send us an in-app message and we will be able to get back to you. To access an in-app message from your app, select the Get in Touch option, select send us a message and we will get back to you as soon as possible.

Resolved Phone Calls to Customer Service

Some customers are having difficulty getting through to our customer service team by phone. We are investigating and are looking to resolve as soon as possible. We will keep you updated. We are sorry for the inconvenience. You can still contact our customer services team through in-app chat.

Resolved Card services disruption

Some customers may experience issues with their card transactions and ATM withdrawals. Post Office withdrawals and deposits are currently unavailable. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience. Your transaction feed will self correct in the coming days.

11 months ago Official incident report

Resolved Service Disruption to Card Transactions

Some customers may experience issues with their card transactions and ATM withdrawals. Please do re-try. You can still withdraw money from the Post Office. Your transaction feed will self correct in the coming days. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.

11 months ago Official incident report

Resolved Service Disruption to Post Office Transactions

Customers may currently experience problems depositing and withdrawing from the Post Office. We are working to resolve this as quickly as possible.

12 months ago Official incident report

Resolved Service Disruption to Card Transactions

Some customers may experience issues with their card transaction. You can still withdraw money from the Post Office. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.

about 1 year ago Official incident report

Resolved Service disruption to some app services

We are aware that some customers may be experiencing issues with some services in the app when you try to click send on payments and messages. Inbound payments should not be affected. Online Banking for our Sole Trader and Business Customers is also experiencing some issues. Our team are aware and we are working on this urgently. We will post updates as soon as we have them.

about 1 year ago Official incident report

Resolved Service Disruption to Card Transactions

Some customers may experience issues with their card transaction. Please do re-try. You can still withdraw money from the Post Office. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.

about 1 year ago Official incident report

Resolved Service Disruption to Card Transactions

Some customers may experience issues with their card transaction. Please do re-try. You can still withdraw money from the Post Office. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.

about 1 year ago Official incident report

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

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