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Stitch Data

Stitch Data Status
Official status page

All Systems Operational
05/11
06/11
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05/12

Latest Incidents

Resolved Issue displaying integrations' Settings pages

Our team is investigating an issue affecting the display of the Settings page for various integration in our web user interface. This does not affect existing configurations for integrations or replication.

about 1 month ago Official incident report

Resolved Internal Errors Affecting Extraction Jobs and Authentication

We're currently investigating an issue causing 401 errors to be returned by Stitch during processes like extraction jobs and the re-authentication of new or existing integrations.

about 2 months ago Official incident report

Resolved Xero Integration Extraction Schedules Lagging

We're currently investigating an issue affecting extraction jobs for Xero integrations occurring according to their specified replication frequencies and anchor times. Extraction jobs will be delayed as a result.

about 2 months ago Official incident report

Resolved Degraded Availability & Service

Our billing service is encountering a partial outage, affecting Stitch account access and functionality. We're monitoring the situation closely to evaluate any necessary action to expedite availability.

Resolved Chat / Email Support Temporarily Unavailable

Our support team is temporarily unavailable as our chat and email service provider performs emergency maintenance.

Resolved Transient Redshift Loading Errors

Our engineering team is currently investigating transient loading errors affecting a subset of accounts working with Redshift destinations. A small percentage of loading processes for this destination may experience intermittent loading errors.

Resolved Facebook Ads Authentication Issue

Users are reporting an error from Facebook Ads during authentication processes that indicate the source ad account cannot be located, which is preventing extraction from occurring. Our engineering team is investigating this behavior.

10 months ago Official incident report

Resolved Legacy Database Integration Extraction Issues

Our engineering team is working to resolve an outage affecting a subset of legacy database integrations that is preventing their extraction jobs from beginning. In the event that this data is critical for your team, consider using the current version of the integration as additional segments of our infrastructure are unaffected.

11 months ago Official incident report

Resolved Abnormal Extraction Behavior

A subset of source integrations impacted by the previous connection issue are experiencing long running extractions or are not showing progress within extraction jobs. Our team is deploying an update to correct this behavior.

11 months ago Official incident report

Resolved Connection Information Errors

An update to an internal database has caused server errors while accessing information about connections in Stitch accounts. Our engineering team has identified the issue and is working to address it now.

11 months ago Official incident report

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

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