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Substack

Substack Status
Official status page

All Systems Operational
31/10
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Latest Incidents

Resolved Some publisher metrics may be delayed or lost

We are investigating an incident with our infrastructure that could result in email metrics being delayed. That means the count of emails opened or sent this morning might not be presented correctly in customer dashboards. We are investigating to identify the scope of impact.

Resolved Data processing issues - Writer dashboard statistics affected

Our data processing infrastructure is having consistency issues which is causing inaccuracies in the reporting tools. No data has been lost and the system should be back to normal shortly.

Resolved Certain buttons unresponsive

Certain buttons on the publisher dashboard are currently unresponsive. A fix has been created and is pending release

Resolved Unable to load web pages

We are currently investigating this issue.

Resolved Intermittent failures on the Substack website

From 2:40 PM to 2:48 PM Pacific time, we observed intermittent failures when users tried to read posts, or when writers tried to use the web application.

about 1 month ago Official incident report

Resolved partial outage loading substack.com

We are currently investigating this issue.

about 2 months ago Official incident report

Resolved Delay providing newsletter statistics

Currently, newsletter open statistics are being delayed passing through our analytics pipeline. Writer dashboards may show fewer opens for newsletters than are actually occurring.

Resolved Email send delays

We are currently investigating this issue.

Resolved Unable to load publisher dashboard

The issue has been identified and a fix is being implemented.

Resolved Performance Slowdown on Writer Pages

We are currently investigating this issue.

Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

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