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Minor Resolved
We are experiencing intermittent issues with Workspace login in the US deployment region. Inbound and Outbound calls are not affected. We are investigating this issue alongside our engineering team...
Minor Resolved
We are experiencing degraded performance with the Contacts Widget Live reporting in the US deployment region. Inbound and Outbound calls are not affected. As a workaround, the Recent Activity Multi...
Number of Incidents
0 issues
Last incident
45 days ago
IsDown offers an easy way to monitor Talkdesk with maximum flexibility
IsDown monitors Talkdesk for major outages. A major outage is when Talkdesk experiences a critical issue that severely affects one or more services/regions. When Talkdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Talkdesk status page for minor outages. A minor outage is when Talkdesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Talkdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Talkdesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Talkdesk and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Talkdesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Talkdesk is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Talkdesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Talkdesk outages, issues and problems' at the top of the page.
Talkdesk last outage was on March 05, 2024 with the title "Workspace App errors in US region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Talkdesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
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