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Teem

Teem Status
Official status page

All Systems Operational
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Latest Incidents

Resolved Office 365 Authentication Errors

We are aware of an issue affecting some customers using Office 365 calendar sync for room calendars. An authentication error presents itself when attempting to sync room calendars or authenticate using an Office 365 account on the Teem platform.

Resolved Google Calendar 429 Errors "Too Many Requests"

We are aware of an issue affecting customers using Google Calendar for room calendars. The stated issue is either a 429 error or an error stating "Too Many Requests". The issue presents on Eventboard devices where events are not syncing. This may manifest as a problem on other surfaces associated with Google Calendar events. We are investigating at this time.

Resolved Teem platform outage

We are currently investigating this issue.

Resolved Service outage affecting Teem platform

We are currently investigating this issue.

10 months ago Official incident report

Resolved Database Maintenance is Ongoing

We are currently continuing the Database Maintenance. During this time site performance will be negatively impacted. We apologize for any inconvenience!

11 months ago Official incident report

Resolved Intermittent Activation of new EventBoard and LobbyConnect devices.

Teem has received reports that some customers are unable to deploy and activate additional EventBoard or LobbyConnect devices. Investigation is currently underway.

11 months ago Official incident report

Resolved Outlook - Add-in error when signing in

Teem has received reports that some Outlook users are receiving an error when logging in via the add-in (both native and web) reading: "Unfortunately, we were unable to associate your external account with Teem. Contact your administrator for help. Invalid Token" Teem is currently investigating the problem and will provide updates when available.

12 months ago Official incident report

Resolved Multiple service disruptions across Teem services

We are receiving reports that several services are failing to load, or taking longer than normal. These services include but are not limited to: app.teem.com, activating devices, and LobbyConnect. We're currently investigating the cause. Next update will be at Noon MT/2pm ET

about 1 year ago Official incident report

Resolved Google Authentication Issues

There is a google oauth problem that is causing users to see "This app isn't verified" when trying to add a google account for calendar or user sync, or when signing in via Google SSO. There is a workaround: Users can move forward on the error screen by clicking the "advanced" link at the bottom of the page. We are actively working with Google on addressing this issue. Next update: 1PM MT/3PM ET

about 1 year ago Official incident report

Resolved Phone System Outage

Teem's phone system is currently down. This is affecting both inbound and outbound calls. We are working with our provider. If you need to contact Support, please e-mail [email protected], or open a chat. Next Update: 7PM MT/9PM ET

about 1 year ago Official incident report

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

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