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Unbounce

Unbounce Status
Official status page

All Systems Operational
03/11
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Latest Incidents

Resolved Stats Delay

Our Developers have been seeing intermittent timeout errors for our stats processing servers. For some customers, AMP and Popups/Sticky bars stats will be delayed and smart traffic routing isn't as optimal currently. We're investigating into the issue.

Resolved Popups and Sticky Bars Overviews Intermittently Not Available

Customers may experience intermittent errors when accessing their popup/sticky bar overviews in the Unbounce app. Published popups/sticky bars are not affected. Our developers are investigating and this space will be updated once we have more information.

Resolved Email Provider Intermittent Outage

We are currently investigating an issue with our email provider where some customers aren't receiving email notifications for new leads. We have reached out to the vendor and regarding this issue and will update this space when more information is available.

Resolved Delay in Conversions and Leads Delivery

Unbounce is currently experiencing an issue where conversions in Page Overview and lead data displayed in the “view leads” table is being delayed. There is no data loss as a result of this issue and leads are still being captured correctly. There will be a delay in this data being displayed on the page overview screen as well as potential delays in sending lead data to third party integrations. We apologize for the inconvenience and are currently investigating the issue. Subscribe to this status page to receive notifications on updates as they are made available.

Resolved Unable to download/upload pages

We've received reports of customers not being able to download/upload their pages. We're currently investigating the issue.

about 1 month ago Official incident report

Resolved Not able to move variants between pages

We've received reports of customers not being able to move variants between their pages. We're currently investigating the issue.

about 2 months ago Official incident report

Resolved Chat and Phone Support Currently Unavailable

We are experiencing issues with our third-party chat and phone client, and Unbounce live chat and phone support is currently unavailable. For support, please get in touch at with us through email at [email protected]

Resolved Preview page not working

A fix has been identified. We are currently working on a fix.

Resolved Image Library not working

A fix has been identified. We are currently working on a fix.

Resolved Google SSO login errors

We are currently investigating an issue with app.unbounce.com where visitors may see a 500 error message when trying to access the app through Google Single Sign On (SSO). Our development team is actively working on resolving this issue. We will update this space when more information is available. In the interim, you can access your account with your default username and password.

Stats

0 incidents in the last 7 days

4 incidents in the last 30 days

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