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Userlike

Userlike Status
Official status page

All Systems Operational
03/11
04/11
05/11
06/11
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30/11
01/12
02/12
03/12

Latest Incidents

Resolved Increase in response time

Our servers are currently experiencing an increase in response time and we are investigating possible causes.

Resolved Outage within Data Center

We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.

about 1 month ago Official incident report

Resolved Outage within Data Center

We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.

Resolved Increased error rates in Live Chat product

We are currently experiencing increased error rates with the Chatpanel in our Live Chat product (legacy). Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.

Resolved System Maintenance

A regular maintenance job went bad and needs an immediate fix. We are expecting the downtime to last ~30 minutes.

Resolved Database Issue

We are currently experiencing some issues with our database. Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.

Resolved Outage within Data Center

We are currently experiencing technical issues within our data center. This is causing an outage of certain Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.

Resolved Major issue

We are currently experiencing some issues with our system. Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.

Resolved Service disruption

In an attempt to better protect our network infrastructure against incidents like the recent ones, our firewall interpreted a new filter more broadly than it should have. As a result, some of our systems could no longer talk to each other, which may have caused occasional random errors for about five minutes while we resolved the issue. Sorry for the disruption!

10 months ago Official incident report

Resolved Outage within Data Center Resolved

The technical issues within our data center have been resolved and all Userlike services are once again available. We'll continue to monitor our servers closely to ensure there aren't further disruptions. We apologize for any inconvenience and thank you for your patience in this matter.

10 months ago Official incident report

Stats

0 incidents in the last 7 days

1 incidents in the last 30 days

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