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VideoAsk

VideoAsk Status

Everything seems OK
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Latest Incidents

Resolved Videoasks down

Investigating an issue on the platform which is not allowing VideoAsks to be viewed

about 1 month ago Official incident report

Resolved Video processing affected due to Amazon AWS outage

Currently investigating an issue affecting the API and webhooks

about 2 months ago Official incident report

Resolved Live recording on VideoAsk down

We're investigating an issue with Live Recording on VideoAsk. We are switching all videoasks to use Uploaded Recording whilst we fix the issue.

Resolved VideoAsk Custom Domains failing

We are investigating an issue with custom domains on VideoAsk...

Resolved [Datadog] [Triggered] Videoask Elevated level of 5XX responses

@opsgenie-videoask `sum(last_5m):avg:aws.applicationelb.httpcode_target_5xx{env:videoask}.as_count() > 10` Metric value: 16.0 Priority : normal Last Updated : 2020-11-09 16:07:13 +0000

Resolved Service videoask-api has a high latency

High latency

Resolved Platform down

We are currently investigating an issue affecting the entire platform. App and forms are currently down.

Resolved Degraded performance

We are currently investigating significantly degraded performance across the platform.

Resolved Platform down

We are currently investigating an issue affecting the entire platform. App and forms are currently down.

Resolved Apps not loading data

We're currently investigating an incident with our apps not loading data. VideoAsks are still live.

Report a problem with VideoAsk

Sources

Official status page

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 5 minutes ago

Last known issue: about 1 month ago

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