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Yext

Yext Status
Official status page

All Systems Operational
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Latest Incidents

Resolved Increased Latencies in Some Answers Experiences

We have been investigating telemetry that suggests slower than usual performance over the last hour for some search experiences hosted by Yext Answers, particularly those including the Yext-managed set of coronavirus FAQs. The telemetry suggests performance has now returned to normal, but we are continuing to monitor for any regressions.

Resolved Service degradation in Live API, Answers Serving, and Pages Serving

We are currently investigating a service degradation in Live API, Answers Serving, and Pages Serving. Latencies are elevated and some requests may return errors. Pages Locators may not load at this time. We will update as soon as we have more information.

about 1 month ago Official incident report

Resolved Service Degradation in Customer Portal and API in Production and Sandbox

We are investigating a service degradation in the Customer Portal and APIs in production and sandbox. Parts of the portal may be unavailable at this time. We will update as soon as we have more information.

about 1 month ago Official incident report

Resolved Service Degradation in Customer Portal

We are investigating a service degradation in the Customer Portal. Parts of the portal may be unavailable at this time. We will update as soon as we have more information.

about 1 month ago Official incident report

Resolved Answers Latency

Some Answers requests are experiencing latency and timeouts due to an upstream vendor's issue. We are investigating further.

about 2 months ago Official incident report

Resolved Increased errors in Live Api, Pages Locators, and Answers

There was an issue with Live API which impacted Pages Locators and Answers which use Live API as a backend. Service has been restored, we are monitoring.

Resolved Increased error rate in Customer Portal

We are seeing an increase in errors in the Customer Portal. We actively working on remediation.

Resolved Service Degradation in Live API

We are investigating a service degradation in Live API, which impacts Answers Serving and Pages. Queries and updates may return errors or be delayed at this time. We will update as soon as we have more information.

Resolved Service Degradation in Live API

We are experiencing a delay in updates and query times to Live API, which impacts Answers Serving and Pages. We will update as soon as we have more information.

Resolved Customer Portal Disruption

We are currently investigating reports of elevated error rates in the Customer Portal. Some pages in the Customer Portal may not load at this time. Pages updates may also be delayed.

Stats

0 incidents in the last 7 days

1 incidents in the last 30 days

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