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Zipwhip

Zipwhip Status
Official status page

All Systems Operational
02/11
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Latest Incidents

Resolved Zipwhip Bind Issues

Zipwhip Operations is currently investigating a potential issue with our binds. Our engineers are currently investigating and we will provide updates as we have more information on the scope of the issue.

Resolved Provisioning Latency

Zipwhip is currently investigating intermittent delays affecting provisioning of new phone numbers impacting all of Landline provisioning and minimally impacting Toll Free. Thank you for your patience while we investigate this issue further with our vendor. More details will be provided as available.

Resolved Toll-Free Message Latency to T-Mobile

Zipwhip Operations has identified an issue with Message Latency affecting Gateway Customers. Customers may experience delays in messages to T-Mobile Destinations on Toll-Free numbers. Thank you for your patience while we work towards mitigation of this issue. Further details will be provided as available.

about 1 month ago Official incident report

Resolved Message Latency - Verizon

Zipwhip Operations has identified an issue with Message Latency affecting Verizon Customers. This latency affects Toll-Free MT messaging towards Verizon Customers. Thank you for your patience while we investigate this issue, more details will be provided as available.

about 1 month ago Official incident report

Resolved MMS Latency

Zipwhip Operations has identified an issue causing MMS latency issues for gateway customers. This issue may be impacting all Zipwhip gateway customers who may be experiencing long delays and/or failure of MO / MT MMS messaging. Thank you for your patience while we work towards mitigation of this issue. Further details will be provided as available.

about 2 months ago Official incident report

Resolved Periodic Message Delays

Zipwhip Operations has identified an issue with Message Latency affecting Gateway Customers This latency affects MO/MT messaging and Delivery Receipts for all Gateway Customers. Thank you for your patience while we work towards mitigation of this issue. Further details will be provided as available.

about 2 months ago Official incident report

Resolved Degradation of Final Delivery Receipts For MMS Messages Towards Verizon

Zipwhip is currently investigating a degradation with final handset Delivery Receipts on Mobile Terminating MMS messages to Verizon. Delivery of the MMS message as well as Delivery Receipts for Mobile Terminating SMS to Verizon remain unaffected. We are currently investigating with the carrier. We will post updates when they become available.

about 2 months ago Official incident report

Resolved Loss of Carrier Binds Causing Delays

Zipwhip Operations is currently investigating loss of carrier binds in one of our data centers. This issue may be impacting deliverability and/or latency of MO / MT messaging from / to all carriers, as well as Delivery Reports. Thank you for your patience while we investigate this issue. Further details will be provided as available.

about 2 months ago Official incident report

Resolved ATT Messaging Latency

Zipwhip Operations is currently investigating possible messaging latency issues with ATT. This issue may be impacting gateway customers Toll-Free and Landline messaging to ATT. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Resolved Toll-Free - T-Mobile Messaging Latency

Zipwhip Operations has identified messaging latency issues with T-Mobile. This issue may be impacting gateway customers' MO / MT messaging from / to T-Mobile, as well as DLRs. Thank you for your patience as we work towards mitigation of this issue. Further details will be provided as available.

Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

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