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Shakepay / BTC cash-out delayed
We are currently investigating this issue.
SEOmonitor / Slow loading times (or downtime) across the platform
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
VIPRE Security / Endpoint Cloud & Site Manager Control Panel
This maintenance is now starting as planned.
Uptime.com / Connectivity Degraded - BR-Sao Paulo(HostDime)-2
We are currently addressing a network issue at our BR-Sao Paulo location that is causing an IPv4 and IPv6 packet loss. Our team is actively working on resolving this as quickly as possible. We appreciate your patience and will provide updates shortly.
Equinix / Provider Issue (Equinix Fabric)
We are currently investigating this issue. 2rtzy73pbx6c Incident Number: INC0036821[Equinix Fabric - EMEA (DB, LD)]
Parsec / Unity Build Automation: Local Build Upload feature is not working
We are aware of an issue affecting the upload feature in Unity Build Automation. Our engineers have diagnosed the problem, but addressing it will require further engineering work after the weekend. We plan to provide an additional update by Monday, April 22, 2024. Thank you for your patience and understanding as we work to resolve this matter. We value your continued use of our services.
Unity / Unity Build Automation: Local Build Upload feature is not working
We are aware of an issue affecting the upload feature in Unity Build Automation. Our engineers have diagnosed the problem, but addressing it will require further engineering work after the weekend. We plan to provide an additional update by Monday, April 22, 2024. Thank you for your patience and understanding as we work to resolve this matter. We value your continued use of our services.
Siteimprove / Platform – Access Issue
Uh oh! We seem to be having a problem. Our team is making every effort to get things up and running again. A small group of users may be experiencing an error when trying to log into the platform. We’ll have an update at the top of the hour. Stay tuned!
Twilio / SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes
Our monitoring systems have detected a potential issue SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Xendit / DIRECT_DEBIT UBP Philippines Disruption
Dear Valued Customers, We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may ...
Equinix / Link Failure (Equinix Fabric, Network Edge)
We are currently investigating this issue. 2vjvx8ph9rkw Incident Number: INC0036817[Equinix Fabric - Americas (CH, SE); Network Edge - Americas (CH, SE)]
Sonos / Sonos Support Services - Scheduled Systems Maintenance
On Sunday April 21st. our chat teams and support systems will be offline from 12AM to 4AM US Pacific time due to scheduled system maintenance. We apologize for the inconvenience.
Equinix / Link Failure (Equinix Fabric, Network Edge)
We are currently investigating this issue. z02wk6dshff0 Incident Number: INC0036816[Equinix Fabric - Americas (CL, SE); Network Edge - Americas (CL, SE)]
Retention Science / Database server out of temporary disk space causing certain sites' recommendations to fail
We are currently investigating, but it seems one of our databases has run out of temporary disk space to unload large tables to our machine learning algorithm. Not all sites are affected, and it seems to primarily be an issue for larger sites (many millions of users). We are looking to remediate this, but also we're trying to find out why this suddenly started happening even though we haven't ...
Exact System / Reeleezee – No transactions delivered for Rabo boekhoudkoppelingen (NL)
You may experience that you have not received any bank transactions from your Rabobank non-PSD2 bank links since April 17th. We are investigating this issue. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Vonage / Ecuador SMS - Degradation affecting Otecel S.A. (Movistar)
Please be informed that we are currently observing SMS delivery degradation towards Ecuador Otecel S.A. (Movistar) network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
We are currently investigating this issue.
G-Core Labs / Server DDoS protection | Singapore (SG1) incident details
We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Sinch / DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR | TT# MNOC-52864
Ticket Number :: MNOC-52864 Services:: DI SMS 365 (SMSx) Description :: Our internal monitoring has alerted to an incident, where we have queues built within SMSx platform. Few of our customers connected to SMSx platform may observe delay in delivery of DR messages towards operators in United States of America and Canada. Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originat...
G-Core Labs / Cloud | Singapore-1 | Networking - Public Network incident details
We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
G-Core Labs / CDN | Singapore incident details
We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
WeGift / Pingo Doce PT orders are failing
We are currently investigating an issue causing some orders of Pingo Doce PT (PINGOD-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Google Workspace / We're investigating reports of an issue with Google Calendar. We will provide more information shortly.
We're investigating reports of an issue with Google Calendar. We will provide more information shortly. Google Calendar customers may experience "Contact Sharing" disabled.
Catchpoint Systems Node Page / Backbone node Warsaw, PL - Artnet unplanned maintenance
Catchpoint Backbone node Warsaw, PL - Artnet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Google Workspace / We're investigating reports of an issue with Gmail. We will provide more information shortly.
We're investigating reports of an issue with Gmail. We will provide more information shortly. Gmail customers may experience "Contact Sharing" disabled. Users will not see an address list in Gmail, but will still be able to send email.
Simply Hosting / Reports of Network packet loss
We are currently investigating reports of Network packet loss or slow network access to some Simply Hosting services.
WiscNet / INC0363747 | Wauzeka-Steuben School District site is unreachable.
Greetings, We are seeing the site Wauzeka-Steuben School District unreachable. If possible can you please verify power to the site and its networking equipment? Thank you.
Central 1 / INC178744 - Digital Banking using west coast data centre as primary resources
Central 1 was unable to resolve the issue in our eastern data centre (Azure) last night. We are working with our vendors to resolve however at this time all traffic is still in our western data centre (VAHC). We will provide another update today by 5 p.m. PT (8 p.m. ET). Central 1 - DigitalBanking_Support@central1.com - 1.888.889.7878
Clockwise / Widespread contact sharing disabled errors
We are currently investigating this issue.
UC San Diego / Onboarding Solution System Outage
ITS has identified the cause of issues with Onboarding Solution System and is working to implement a solution. Until then, onboarding users will need to hold off on initiating any new offer letters. Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice a...
Equinix / Network Service Issue (Equinix Internet Access / Equinix Connect)
We are currently investigating this issue. vpft5pmt5ddb Incident Number: INC0036798[Equinix Internet Access / Equinix Connect - EMEA (MD)]
Dashlane / Group Managers can't log in to the admin console
We’re investigating an issue where Group Managers can't log in to the Dashlane admin console. We’ll provide an update as soon as possible. Thank you for your patience.
Circle / Circle Sandbox - USDC Solana - Minting and Burning
The Solana devnet is currently experiencing a network outage affecting all Solana operations. Operations will be possible once the Solana network has been restored. https://twitter.com/SolanaDevnet/status/1781338903149944884
Ping Identity / PingOne for Enterprise event service performance issue
The event service in PingOne for Enterprise is experiencing a performance issue. There is a delay in publishing events through the Event Subscription service and in reporting users on the Users by Service page. The issue has been identified and a fix is being implemented.
Deft / IAD Network Incident
The issue has been identified and a fix is being implemented.
We have identified an issue in our platform which started at 08:00 CEST on April 15, 2024, resulting in installments transactions being processed as one-off transactions, affecting a subset of customers located in Mexico.
Instructure / Canvas Data 2 not refreshing some data for users in the DUB region since April 11th, 2024
A fix has been implemented and we are monitoring the results.
Equinix / Provider Issue (Equinix Fabric)
We are currently investigating this issue. 02cz931xz5k9 Incident Number: INC0036795[Equinix Fabric - Americas (DA, HO)]
Visma / Webshop email order confirmations not working
We are currently investigating this issue.
SparkPost / Signals Analytics reports are slow to load
Some customers are reporting slow page load times and timeouts for Signals Analytics reports; we are actively investigating.
Revenera System Dashboard / FlexNet Operations Cloud LLM Issues in UAT
We are experiencing intermittent issues accessing FlexNet Operations LLM in UAT. We are actively investigating the issue.
Path / Google Singapore routing traffic to the US
We've identified a Google Singapore issue where all traffic sent to Google across peering or transit paths in Singapore is being carried to the west coast of the US. This is creating additional latency for anycast-based Google services like DNS. We have reached out to Google and are awaiting resolution or additional information.
PBS Public / Published videos lead to 404 pages due to short description limit.
We've identified an issue where Media Manager videos with a Short Description over 90 characters will not publish properly, instead leading to 404 pages on the PBS website. While Media Manager increased the character limit to 100 for the Short Description field yesterday, we've discovered another part of our system is still restricted to the 90 character limit. This is preventing videos from r...
Equinix / Provider Issue (Equinix Fabric)
We are currently investigating this issue. r3ttb1ngxc90 Incident Number: INC0036788[Equinix Fabric - EMEA (IL, SO)]
OwnBackup / App1 possible slowness
Customers may experience slowness in the UI and/or API usage.
WeGift / Center Parcs FR orders are failing
We are currently investigating an issue causing some orders of Center Parcs FR (CNTRP-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Equinix / Provider Issue (Equinix Fabric, Network Edge)
We are currently investigating this issue. y6xhjz1l69tj Incident Number: INC0036779[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
PPRO / RS2 Acquiring: Unscheduled Maintenance - Bankworks
The disruption turned out to be an unscheduled maintenance by the provider.
Sage / Banking Service - Partial Outage
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Canva / White elements are turning black when used in a design
Users might encounter problems with editing designs where white elements appear black. Our team is aware of the issue, and we are currently investigating the root cause.
Skedulo / Web app loading issue
We're currently investigating this issue. If you're experiencing this problem, the current workaround is to disable the cache in the network tab of your browser.
Luno / Scheduled platform maintenence
We will be conducting planned maintenance on our databases during the specified dates and times: 22 April 2024 Start: 06:00 UTC Start: 13:00 UTC 23 April 2024 Start: 06:00 UTC Start: 13:00 UTC 24 April 2024 Start: 06:00 UTC Start: 13:00 UTC 25 April 2024 Start: 06:00 UTC We anticipate that each batch will not exceed 90 minutes in duration. Customers might experience degraded perfor...
Equinix / Provider Issue (Metro Connect)
We are currently investigating this issue. cmkgd3ryxp9c Incident Number: INC0036772[Metro Connect - Asia-Pacific (MB)]
Blockchain / NEAR deposits/withdrawals are delayed.
Deposits and Withdrawals for NEAR are delayed. Our node is struggling. Funds are safe.
Fivetran / Connectors and Transformations Running in the Region ‘GCP-US-East4’ Are Delayed in Scheduling
The issue has been identified and we are working to resolve it.
Bazaarvoice / Data delay for C3 cluster clients
Bazaarvoice has identified an issue that is causing a delay in Data export feeds delivery, Product catalog, Portal Ratings& Reviews dashboard, Review submission, Connections, and Reporting for all C3 cluster clients. Clients can identify which cluster they are on by logging into their Workbench and looking at the URL which will start with "https://workbench-" followed by the cluster number. W...
Mangopay / [PRODUCTION/ Banking Partners] Delays in cards refunds created on 06/04
End-users may be experiencing delays in card refunds created on 06/04/24. These delays are due to an issue of the remittance file from that day with our banking partners. Who is affected: Anyone on the PRODUCTION environment. - Payin by cards - EUR We are investigating and will keep you posted of any updates.
Lightfoot / Delayed latest location in live tracking
We've noticed an increase in latest location delays from Lightfoot devices. Our team is actively addressing this issue to restore stability. We apologise for any inconvenience caused and thank you for your continued patience while we address these delays.
Equinix / Provider Issue (Metro Connect)
We are currently investigating this issue. qhm2xpy174mv Incident Number: INC0036763[Metro Connect - Asia-Pacific (MB)]
Catchpoint Systems Node Page / Backbone node Hyderabad, IN - ACT and Hyderabad, IN - ACT IPv6 unplanned maintenance
Catchpoint Backbone node Hyderabad, IN - ACT and Hyderabad, IN - ACT IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Equinix / Provider Issue (Metro Connect)
We are currently investigating this issue. xnzbgm0r4zq8 Incident Number: INC0036756[Metro Connect - Americas (DA)]
WeGift / Auchan FR orders are failing
We are currently investigating an issue causing some orders of Auchan FR (AUCHAN-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Equinix / Provider Issue (Equinix Internet Access / Equinix Connect)
We are currently investigating this issue. 9ltsw6677dcg Incident Number: INC0036741[Equinix Internet Access / Equinix Connect - AMER (DA, HO)]
Atlassian Developer / Delay in the Marketplace invoice data
We are currently experiencing a delay in Marketplace invoice data due to an unidentified issue with our upstream services. As of now, no new invoices have been processed since 3:30 am UTC. We are actively working to identify the root cause of this issue. We will provide an update by 8:30 am UTC
AfterShip / [gls-italy] is currently unavailable
We have been facing issues while getting the tracking updates for the carrier "gls-italy" since 2024-04-18 17:45 HKT. Our Engineers are working to fix it on priority. We'll update you on the progress.
Coins.ph / GCash System Maintenance
We are currently investigating this issue.
Equinix / Provider Issue (Equinix Fabric)
We are currently investigating this issue. 5s7f6rkz318h Incident Number: INC0036697[Equinix Fabric - EMEA (PA)]
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