Resolved Platform Service Disruption
We are currently experiencing an issue with one of network providers and are working with them to resolve it. The impact to customers is a 1 hour delay in automation processing. Next Update: 4:00 PM UTC.
Resolved Landing Pages Editor Latency
We are currently investigating an issue that is causing latency with ActiveCampaign's Landing Pages Editor. This is only impacting the editor and not the serving of Landing Pages to clients. Next Update: 7:00 PM UTC
Resolved Platform service disruption
We are currently investigating an issue with our network provider that may be causing intermittent platform connectivity errors. Next update: 1:50 PM UTC
Resolved Platform Connectivity Issues
We are currently investigating an issue that is causing connectivity issues with the ActiveCampaign Platform beginning at 9:15 PM UTC. Next Update: 10:00 PM UTC.
Resolved Conversations Degraded Performance
We are currently investigating an issue with our Conversations service that is causing degraded performance for users. Visitors and Agents may experience a delay in messages being received. Next Update: 6:00 PM UTC
Resolved Webhook Processing Delay
We have identified and addressed an issue that has caused a delay in webhook processing beginning at 5:00 PM UTC on Tuesday, 11 August. No data has been lost, but we are continuing to work through the backlog of webhooks.
Resolved Campaign Images
We have identified an issue with one of our image servers that is impacting the delivery of images in a subset of campaigns. We are working to restore the server and images so they will appear as expected. Next Update: 8:30 PM UTC.
Resolved Platform Availability
We are investigating an issue that is causing ActiveCampaign to be unavailable to clients beginning at ~5:50 PM UTC. Next Update: 6:30 PM UTC.
Resolved CRM Deals Disappearing
We are currently investigating reports of Deals disappearing from CRM Pipelines when refreshing the page. This is a display issue and no data has been lost. Next Update: 12:30 AM UTC
Resolved Link Tracking
We have identified an issue causing customers to see 504 errors when accessing tracked links from campaigns and forms and are working on verifying a resolution. Next Update: 3:00 AM UTC.
1 incidents in the last 7 days
1 incidents in the last 30 days
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