Outage in Asana
Investigating connect/load errors
Resolved Minor
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Outage Details
Components affected
Asana AppLatest Updates ( sorted recent to last )
From approximately 2024-03-05 19:43 - 21:30 UTC (11:43 AM PST - 01:30 PM PST), some customers experienced connectivity issues from an external provider to AWS, resulting in errors loading the Asana application.
Analysis of errors and reports indicates this was limited to customers in California using a specific ISP; we are seeing recovery, and expect affected users should be able to connect now.
We are currently investigating reports that some users are unable to load the Asana application. This is affecting a subset of users. We will have an update by 2024-03-05 22:00 UTC. If you are reporting issues for this incident, please provide your location and ISP as part of the report.
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