Increased API Error Rates and Latencies

12:52 AM PST We are investigating increased API error rates and latencies for CreateImage API calls in the US-EAST-1 Region. We have identified the root cause of the issue and are working towards resolution.

1:37 AM PST We continue to work on resolving the issue that is causing API error rates and latencies for CreateImage API calls in the US-EAST-1 Region. This issue prevents the creation of new Amazon Machine Images (AMI) within the US-EAST-1 region but does not prevent the launching of instances using existing AMIs. We have resolved the root cause of the initial impact and are currently working on draining the increased backlog of CreateImage requests. We'll continue to provide status updates as we make progress in resolving the issue.

2:07 AM PST We continue to make progress in resolving the issue that is causing API error rates and latencies for CreateImage API calls in the US-EAST-1 Region. Since the last update, we have seen a steady decrease in the backlog of CreateImage requests. Until the backlog has been resolved, new CreateImage requests will fail with "request limit exceeded". Once we have cleared the backlog, we will allow new CreateImage requests to be accepted again. We'll continue to provide status updates as we make progress in resolving the issue.

2:50 AM PST We continue to make progress in resolving the issue that is causing API error rates and latencies for CreateImage API calls in the US-EAST-1 Region. Since the last update, we have cleared the backlog of CreateImage requests and are now working to ensure that new CreateImage requests will be processed successfully. Once that is done, we will be removing the throttling for the CreateImage API, which will address the "request limit exceeded" error that is currently being returned. Once completed, we expect CreateImage requests to begin operating normally. We'll continue to provide status updates as we make progress in resolving the issue.

3:52 AM PST We continue to make progress in resolving the issue that is causing API error rates and latencies for CreateImage API calls in the US-EAST-1 Region. Since the last update, we have been working to ensure that new CreateImage requests will be processed successfully, and are nearly complete with that process. We expect to start removing the throttles for CreateImage in the next 45 minutes, which is when we expect CreateImage requests to begin operating normally. We'll continue to provide status updates as we make progress in resolving the issue.