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This incident has been resolved.
Bandwidth has been advised by this vendor that their systems are stable, additionally Bandwidth teams are observing expected calling behavior. We will continue to monitor this incident.
Bandwidth continues to partner with this impacted vendor to validate expected calling behavior. The impact of this incident is minimal at this time. Updates will be provided as they become available.
Bandwidth continues to work with the impacted vendor to restore expected calling behavior.
After prolonged monitoring, Bandwidth teams began seeing failures of inbound calls to Puerto Rico. Teams have identified the source of these failures and are working with the impacted vendor to restore expected calling behavior.
With overnight stability, we continue to monitor inbound calls to Puerto Rico.
Bandwidth teams are observing expected call behaviors; however, additional test results from the impacted vendor are still pending.
After prolonged monitoring, Bandwidth teams began seeing failures of inbound calls to Puerto Rico. Teams have identified the source of these failures and are working with the impacted vendor to restore expected calling behavior.
We are continuing to monitor this incident with our provider.
We are continuing to monitor this incident with our provider.
We are continuing to monitor this incident with our provider.
We are continuing to monitor this incident with our provider.
We are continuing to monitor this incident with our provider.
We are continuing to monitor this incident with our provider.
We are continuing to monitor this incident with our provider.
We are continuing to monitor this incident with our provider, and we will post an update when it has been resolved.
We are continuing to monitor this incident with our provider, and we will post an update when it has been resolved.
We are continuing to monitor this incident and will post an update when it has been resolved.
A fix has been implemented and we’re monitoring the results.
We are continuing to investigate this incident.
We are aware inbound calls to Puerto Rico failing. Bandwidth teams are working with our provider to investigate this incident.
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