Outage in Batch

Webhook and Export API data processing delays

Resolved Minor
April 23, 2024 - Started 24 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue impacting data processing for the webhook and export API features. We are currently investigating.
Components affected
Batch Exports
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/23/2024 07:02PM

This incident has been resolved.

MONITORING 23 days ago - at 04/23/2024 06:28PM

A fix has been implemented, our data processing pipelines are operating at full speed and catching up with the delays. We will continue monitoring the situation.

IDENTIFIED 23 days ago - at 04/23/2024 06:17PM

The issue has been identified and we are currently on applying a fix.

INVESTIGATING 24 days ago - at 04/23/2024 05:24PM

We are still working on identifying the issue. Data flowing in our pipelines is being processed but at a slower rate than normal which incurs some delays, up to 1h30 in some cases.

INVESTIGATING 24 days ago - at 04/23/2024 04:45PM

We are aware of an issue impacting data processing for the webhook and export API features. We are currently investigating.

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