Outage in Berbix
Currently experiencing elevated error rates due to upstream Google Cloud errors
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
This incident is now resolved. This affected access to the Berbix Dashboard and impacted any web-based transactions. The degraded service started at 7:20am and service was fully restored by 8:25am. The cause of the outage was a Google Cloud incident, and the Berbix engineering team is working to put mitigations in place to avoid recurrence in the future.
The upstream errors are no longer occurring and the service is operational again. We're continuing to monitor the situation and working on mitigation techniques to avoid impact of recurrence in the future.
We're continuing to investigate this issue. In addition to exploring mitigation strategies, we're communicating with Google Cloud support get additional data. We'll provide an additional update by 8:50am.
We are currently investigating and will provide an update by 8:10am.
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