Outage in Bloomerang

Degraded Performance For Donors Using Apple Pay With KFT

Resolved Minor
May 01, 2024 - Started 15 days ago - Lasted 5 days
Official incident page

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Outage Details

We are currently investigating reports of issues for KFT donors using Apple Pay to make donations. At this time, KFT donors attempting to use Apple Pay may experience degraded performance. We apologize for any inconvenience this issue may cause and will post an update here shortly as we learn more.
Components affected
Bloomerang Payments
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 05/06/2024 09:48PM

At this time we have confirmed that KFT donors can use Apple Pay and Google Pay again to donate without issue. This incident is now resolved.

MONITORING 10 days ago - at 05/06/2024 04:49PM

We have now implemented a fix for this issue and are currently monitoring the results to confirm our return to full functionality.

IDENTIFIED 15 days ago - at 05/01/2024 08:42PM

At this time, we have identified the cause of this issue and are working to get it resolved as soon as possible. We will provide further updates here as we work towards a full resolution.

INVESTIGATING 15 days ago - at 05/01/2024 05:56PM

We are currently investigating reports of issues for KFT donors using Apple Pay to make donations. At this time, KFT donors attempting to use Apple Pay may experience degraded performance. We apologize for any inconvenience this issue may cause and will post an update here shortly as we learn more.

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