Outage in Branch

Elevated open and install error rates

Resolved Minor
January 23, 2024 - Started 4 months ago - Lasted 35 minutes
Official incident page

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Outage Details

As of 8:45AM PT, we are experiencing elevated error rates on our Open and Install API. Our engineering team is investigating.
Components affected
Branch API
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/23/2024 05:38PM

Our engineering team identified and resolved the issue. As of 9:15AM PT systems are once again fully operational. Open and Install requests by the SDK that experienced errors during this time will be processed on retry so no data loss is anticipated.

INVESTIGATING 4 months ago - at 01/23/2024 05:06PM

As of 8:45AM PT, we are experiencing elevated error rates on our Open and Install API. Our engineering team is investigating.

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