Outage in Brillium

Zapier Integration

Resolved Minor
July 22, 2022 - Started almost 2 years ago
Official incident page

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Outage Details

We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue. A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/29/2022 12:36PM

At 04:00AM UTC (00:00 AM EST) the critical fixes were applied and tested successfully.

IDENTIFIED almost 2 years ago - at 07/27/2022 06:25PM

A Software Maintenance update has been scheduled for Friday, July 29 at 04:00 UTC (00:00 AM EST).

This update will addresses 2 major issues:

- Zapier connector authentication failure issue
- invitations created via the Invitation WebAPI with "Send: true" does not result in an email

IDENTIFIED almost 2 years ago - at 07/27/2022 05:40PM

We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue.

A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.

Latest Brillium outages

Incident Investigation - about 1 year ago
Performance Hotfix - almost 2 years ago
502 Bad Gateway / 504 gateway Timeout Error - almost 2 years ago
Temporary Outage for v10 Customers - about 2 years ago
Infrastructure issues at AWS - over 2 years ago

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