Outage in Butler

Custom Model Extraction Failure

Resolved Minor

October 04, 2022 - Started over 1 year ago
Official incident page

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Outage Details

An underlying service responsible for serving API endpoints related to custom model extraction is failing to complete. We're currently investigating mitigations and fix to this issue

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/05/2022 05:21PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 10/04/2022 11:18PM

An underlying service responsible for serving API endpoints related to custom model extraction is failing to complete. We're currently investigating mitigations and fix to this issue

Latest Butler outages

Increased error rates in Eve responses - 7 months ago

Degraded performance while extracting documents - about 2 years ago

Increased error rates in extraction results API - over 2 years ago

Cloud Provider Outage - over 2 years ago

UI Login Issues - over 2 years ago

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