Outage in CallHub

CallHub is facing service disruption with voice calls broadcast for US / Canada numbers

Resolved Major
April 11, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the matter with the concerned team and will keep you posted on it. Sorry for the inconvenience.
Components affected
CallHub Phone Calls
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/11/2024 08:56PM

This incident has been fixed and voice calls are working fine. It was a caching issue on one of our servers. We are considering it resolved now.

Sorry for the inconvenience caused to you.

MONITORING about 1 month ago - at 04/11/2024 07:58PM

We have identified the problem and placed a fix to resolve it. Voice calls should work for all CallHub customers. We will share more insights later.

We are still monitoring the voice services at our end.

INVESTIGATING about 1 month ago - at 04/11/2024 07:37PM

We are currently investigating the matter with the concerned team and will keep you posted on it.

Sorry for the inconvenience.

Latest CallHub outages

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The CallHub dashboard is throwing HTTP error 403 and experiencing a similar issue on the mobile app. - 3 months ago
Again, CallHub calling services are affected due to a current service interruption at one of our third-party services. - 8 months ago
Due to a current service interruption at one of our third-party services, CallHub calling services are affected for all customers. - 8 months ago
Due to a current service interruption at one of our third-party services, CallHub calling services are affected for all customers. - 8 months ago

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