Outage in Clari

Field edit in Clari Opportunity grid is not working as expected

Resolved Major
April 24, 2024 - Started 23 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers may be seeing problems with Clari Opportunity grid where users are unable to edit fields. There is a workaround available until the functionality is fully restored. Workaround: Editing through the keyboard is functional. Users can go to the grid, press 'Enter' and then edit the grid. Our engineering team is actively investigating.
Components affected
Clari Opportunities
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/24/2024 08:05AM

We are pleased to confirm that the issue affecting the impacted users has now been successfully resolved

MONITORING 23 days ago - at 04/24/2024 07:54AM

Our engineering teams have resolved the issue and we are monitoring the fix.

IDENTIFIED 23 days ago - at 04/24/2024 05:28AM

Our engineering teams have identified the issue and are implementing a fix. The next status update will be after the fix has been applied.

INVESTIGATING 23 days ago - at 04/24/2024 05:10AM

Some customers may be seeing problems with Clari Opportunity grid where users are unable to edit fields. There is a workaround available until the functionality is fully restored.

Workaround: Editing through the keyboard is functional. Users can go to the grid, press 'Enter' and then edit the grid.

Our engineering team is actively investigating.

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