Outage in Clever

Clever Support / Help Center Unavailable

Resolved Major
August 09, 2023 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Clever's helpdesk provider is experiencing a full outage impacting access to support.clever.com. Our team is monitoring the situation and will provide updates as information becomes available.
Components affected
Clever Support
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/09/2023 03:19AM

Services have been restored by our helpdesk provider. We will continue to monitor services through the upcoming days to ensure the stability of support access for our customers.

MONITORING 9 months ago - at 08/09/2023 02:55AM

Clever's helpdesk provider is stabilizing services and access to support.clever.com is restored. We continue to monitor the incident to ensure stable access to Clever's support services. https://status.salesforce.com/generalmessages/1168

IDENTIFIED 9 months ago - at 08/09/2023 02:07AM

Clever's helpdesk provider is still investigating the outage impacting support.clever.com and our helpdesk platform. We continue to monitor the situation and apologize for the interruption: https://status.salesforce.com/generalmessages/1168

IDENTIFIED 9 months ago - at 08/09/2023 01:15AM

Clever's helpdesk provider is experiencing a full outage impacting access to support.clever.com. Our team is monitoring the situation and will provide updates as information becomes available.

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