Outage in Cluvio

Investigating an issue rendering dashboard PDF/Image

Resolved Major

January 20, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We are currently investigating an issue causing rendering of dashboards as PDF or image to fail

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 01/20/2022 02:43PM

The issue has been resolved and the PDF/Image rendering is working correctly again.

IDENTIFIED over 2 years ago - at 01/20/2022 02:27PM

The root cause has been identified and a fix is being deployed.

INVESTIGATING over 2 years ago - at 01/20/2022 02:02PM

We are currently investigating an issue causing rendering of dashboards as PDF or image to fail

Latest Cluvio outages

Reports with R script are not finishing - almost 2 years ago

Cluvio service outage - about 3 years ago

Query queue processing is causing delays or internal errors for some customers. - about 3 years ago

Degraded performance of dashboards - over 3 years ago

Further performance issues - over 3 years ago

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