Outage in Dialpad
Voice quality degraded in New Zealand
Resolved Minor
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Outage Details
Components affected
Dialpad Carrier Networks: Local Numbers Dialpad Carrier Networks: Toll-Free NumbersLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for inbound calls.
We are continuing to work on a fix for inbound calls.
The issue has been identified and outbound calls should be resolved now.However, inbound calls remain affected, and efforts to find a solution are ongoing.
We are continuing to investigate this issue.
We are investigating call quality issues with calls in New Zealand for some customers. The issue affects primarily inbound calls and audio may drop unexpectedly or for brief periods.
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