Outage in DigitalOcean

Event processing in FRA1 region

Resolved Minor
May 20, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Our Engineering team is investigating an issue with event processing in the FRA1 region. Beginning 07:01 UTC, users may experience delays during creates, destroys, and power events. We apologize for the inconvenience and will share an update once we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/20/2023 11:19AM

Our Engineering team has confirmed full resolution of this incident. From 07:01 UTC - 11:00 UTC, we have verified that there is no further risk to event processing in the FRA1 region, and we will now mark this issue as Resolved. Thank you for your patience and understanding throughout this process. If you should encounter any further issues at all, then please open a ticket with our Support team.

MONITORING about 1 year ago - at 05/20/2023 08:43AM

Our Engineering team was able to take action to mitigate the impact of this incident and allow events to process normally. We will post an update as soon as the issue is fully resolved. Please note that while the situation has improved, there may still be a backlog of older events that are in the process of being resolved. We kindly ask for your patience as our team works diligently to address these remaining events. We apologize for any inconvenience caused and assure you that we are committed to resolving all outstanding issues.

IDENTIFIED about 1 year ago - at 05/20/2023 08:20AM

Our Engineering team has identified the cause of the issue with event processing in the FRA1 region and is actively working on a fix. During this time, only a subset of users may experience delays during creates, destroys, and power events in the cloud panel. We will post an update as soon as additional information is available.

INVESTIGATING about 1 year ago - at 05/20/2023 07:59AM

Our Engineering team is investigating an issue with event processing in the FRA1 region. Beginning 07:01 UTC, users may experience delays during creates, destroys, and power events. We apologize for the inconvenience and will share an update once we have more information.

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